Effective Date: 16/02/2026
Last Updated: 16/02/2026
These Terms & Conditions (“Terms”) govern your access to and use of the Hearwell Hearing website, services, facilities, communications, and related platforms. By accessing our website or using our services, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, you should discontinue use immediately.
1. Definitions
- “Clinic,” “we,” “us,” or “our” refers to Hearwell Hearing.
- “User,” “you,” or “your” refers to any person accessing our website or services.
- “Services” include hearing assessments, consultations, therapies, hearing aid fittings, counseling, and related healthcare support.
2. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate applicable laws or regulations
- Infringe on intellectual property rights
- Disrupt website functionality or security
- Attempt unauthorized access to systems or data
We reserve the right to restrict or terminate access if misuse is detected.
3. Medical Information & Professional Advice
Content on this website is provided for informational and educational purposes only and does not substitute professional medical advice, diagnosis, or treatment.
A clinician–patient relationship is established only after a confirmed appointment and professional consultation.
4. Appointments & Services
When booking appointments:
- You agree to provide accurate and complete information
- Appointment availability may change without notice
- We reserve the right to reschedule or cancel appointments when necessary
Failure to attend scheduled appointments may affect future bookings.
5. Payments & Fees
Where applicable:
- Service fees must be paid as per clinic policies
- Prices are subject to change without prior notice
- Payments once made may be non-refundable unless stated otherwise
Specific refund policies, if applicable, will be communicated at the time of service.
6. Hearing Devices & Products
Any hearing aids or assistive devices recommended are based on professional evaluation. However:
- Performance may vary between individuals
- Proper usage and maintenance are the user’s responsibility
- Warranty terms depend on the manufacturer’s policies
We do not guarantee identical outcomes for all users.
7. Intellectual Property Rights
All website content, including:
- Text, graphics, logos, images, videos
- Educational materials and documents
- Design elements and branding
are the intellectual property of Hearwell Hearing unless otherwise stated.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited without written permission.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for:
- Third-party content or accuracy
- External privacy practices
- Services or products offered by third parties
Accessing third-party websites is at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, Hearwell Hearing shall not be liable for:
- Direct or indirect damages arising from website use
- Errors or omissions in content
- Service interruptions or technical failures
- Decisions made based on provided information
Use of services and website content is at your own discretion and risk.
10. User Responsibilities
Users agree to:
- Provide truthful information during consultations
- Follow professional guidance and device instructions
- Maintain respectful communication with staff
- Avoid misuse of clinic resources or services
Failure to comply may result in refusal of services.
11. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and protect personal data.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will become effective upon posting on this page.
Continued use of the website or services after updates constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable within the jurisdiction in which the clinic operates.
14. Termination
We reserve the right to terminate or suspend access to services or the website if users violate these Terms or engage in harmful or unlawful behavior.
15. Contact Information
For questions regarding these Terms & Conditions, please contact:
Hearwell Hearing
Headoffice: 202 Basement Adjoining Mann Scanning Centre, Gujral Nagar, Jalandhar, 144001, Punjab
+91 85560 86888
contact@hearwellhearing.in
