Widex Smart RIC Kit

A CROS device is designed for people who have profound hearing loss in one ear that cannot be helped by a standard hearing aid. The Signia CROS IX is a transmitter worn on your "bad" ear. It captures all the sound from that side and wirelessly streams it to a compatible Signia IX hearing aid worn on your "good" ear. This allows you to hear sounds coming from your impaired side, giving you a sense of balanced, 360-degree hearing again.

This device is ideal for individuals with Single-Sided Deafness (SSD) or those with unaidable hearing loss in one ear. It is perfect if you have one ear with normal hearing or mild loss (using a standard Signia IX aid) and one ear where a hearing aid provides no benefit. If you also have significant hearing loss in your better ear, your Hearing Care Professional might recommend a BiCROS solution, where the "good" ear also gets amplification.

The CROS transmitter cannot be used alone. It is a companion device that must be paired with a compatible Signia IX receiver hearing aid worn on your better-hearing ear. It is designed to pair with popular models from the IX family, including the Styletto IX, Pure C&G IX, and Silk IX.

Insertion is simple. Hold the receiver cable at the bend near the earpiece, gently push the earpiece into your ear canal, and twist it slightly until it sits comfortably. Open and close your mouth to avoid air buildup, then lift the device and slide it over the top of your ear. To remove it, gently pull your earlobe and take the device out. For Silk IX models (CIC), use the removal cord by pulling it gently towards the back of your head.

Daily cleaning is key. Wipe your device every day with a soft, dry tissue. Never use water or cleaning solvents, as they can damage the electronics. Pay special attention to the charging contacts—wipe them dry and clean before placing the device in the charger to prevent corrosion. For the earpieces, clean them right after removal to prevent earwax from hardening.

The Signia CROS IX features a convenient USB charger (usually a portable charging case). Simply place the device in the charger, ensuring the charging contacts align. A full charge typically provides all-day battery life. When the battery is low, you will hear an alert signal repeated every 20 minutes, giving you about 1.5 hours to recharge it before it stops working.

Yes. While the CROS transmitter itself doesn't have Bluetooth for streaming music, it connects to the Signia App via the receiver hearing aid. This allows you to discreetly adjust the volume, change programs, and personalize your hearing experience directly from your smartphone.

You will know the device is active through audio cues. When you remove it from the charger, a startup melody plays in the hearing aid on your good ear. Similarly, if the battery is running low, the hearing aid will beep with a specific signal tone to alert you.

Yes. Built on Signia's Integrated Xperience (IX) platform, the CROS IX is designed to provide crystal-clear speech clarity even in complex, noisy environments. It uses advanced signal processing to enhance speech coming from your bad side and deliver it to your good ear, making conversations in crowds or restaurants much more manageable.