Accessible to People with Disabilities
Effective Date: 16/02/2026
Last Updated: 16/02/2026
Hearwell Hearing is committed to ensuring equal access, inclusion, and a welcoming environment for all individuals, including people with disabilities. We continuously work to improve accessibility across our clinic facilities, services, communication methods, and digital platforms so that everyone can access hearing healthcare with dignity and independence.
1. Our Commitment
We strive to provide services that are:
- Accessible
- Respectful
- Inclusive
- Barrier-free wherever reasonably possible
Our goal is to support individuals with hearing loss, communication challenges, mobility limitations, visual impairments, cognitive differences, and other disabilities.
2. Physical Accessibility
Where feasible, our clinic aims to provide:
- Step-free or ramp access to entrances
- Accessible seating areas
- Adequate space for mobility aids (wheelchairs, walkers, etc.)
- Assistance from staff when required
- Clear signage for navigation
If you require specific accommodations before your visit, we encourage contacting us in advance so we can make appropriate arrangements.
3. Communication Accessibility
As a hearing healthcare provider, we prioritize communication accessibility through:
- Visual instructions and demonstrations
- Written communication support when needed
- Patient counseling adapted to individual needs
- Assistive listening support where available
- Caregiver involvement when appropriate
We aim to ensure patients fully understand their evaluation, treatment options, and device usage.
4. Website Accessibility
We are working toward making our website accessible and user-friendly for individuals using assistive technologies. Efforts may include:
- Clear navigation structure
- Readable fonts and color contrast
- Alternative text for images where applicable
- Compatibility with screen readers (where feasible)
- Mobile-friendly design
We continuously evaluate and improve accessibility features as technology evolves.
5. Reasonable Accommodations
We are committed to providing reasonable accommodations to individuals with disabilities, which may include:
- Flexible appointment scheduling when possible
- Additional consultation time if required
- Assistance with forms or documentation
- Alternative communication methods
Please inform our staff about your needs so we can support you effectively.
6. Third-Party Limitations
Some accessibility features may depend on third-party tools, software, or building infrastructure beyond our direct control. While we aim to collaborate with partners to improve accessibility, certain limitations may exist.
7. Feedback & Continuous Improvement
We believe accessibility is an ongoing process. We welcome feedback from patients, caregivers, and visitors to help us improve our services and facilities.
If you encounter any accessibility barriers or have suggestions, please contact us using the details below.
8. Contact Information
For accessibility support, accommodation requests, or feedback:
Hearwell Hearing
Headoffice: 202 Basement Adjoining Mann Scanning Centre, Gujral Nagar, Jalandhar, 144001, Punjab
+91 85560 86888
contact@hearwellhearing.in
