Effective Date: 16/02/2026
Last Updated: 16/02/2026
Hearwell Hearing may use artificial intelligence (AI) technologies across its website, communication platforms, and digital services to enhance user experience, provide educational information, assist with inquiries, and improve operational efficiency. This AI Disclaimer explains the scope, limitations, and responsible use of AI-generated content and tools.
1. Nature of AI-Generated Content
Some content available on our website, chat systems, social media, or automated responses may be generated or assisted by artificial intelligence technologies. While we strive to ensure that AI-supported information is accurate and helpful:
- AI content may contain inaccuracies or outdated information
- AI responses are based on patterns, algorithms, and available data
- AI tools do not replace professional clinical judgment
AI-generated information should be considered informational only.
2. Not Medical or Professional Advice
AI tools provided by Hearwell Hearing are not medical devices and do not provide medical diagnosis, treatment recommendations, or professional healthcare advice.
Users must not rely solely on AI-generated responses for:
- Diagnosing hearing conditions
- Selecting treatment or hearing devices
- Medical decision-making
Always consult a qualified audiologist or healthcare professional for personalized care.
3. No Clinician–Patient Relationship
Interaction with AI tools, automated chat assistants, or AI-generated communications does not create a clinician–patient relationship. A professional relationship is established only after a formal consultation or appointment with our qualified professionals.
4. User Responsibility
By using AI-enabled features, you acknowledge that:
- You are responsible for how you interpret and use AI-generated information
- AI outputs should be verified with qualified professionals when necessary
- AI responses may not consider your complete medical history or personal circumstances
5. Data & Privacy Considerations
Information entered into AI systems may be processed to generate responses or improve services. We take reasonable steps to protect user data; however:
- Users should avoid sharing sensitive medical information unless necessary
- AI systems may rely on third-party technology providers
For more details, refer to our Privacy Policy.
6. Limitation of Liability
To the fullest extent permitted by law, Hearwell Hearing shall not be liable for:
- Errors, omissions, or inaccuracies in AI-generated content
- Decisions made based on AI responses
- Any direct or indirect damages arising from AI tool usage
Use of AI features is at the user’s own discretion and risk.
7. Continuous Improvement
AI technologies evolve rapidly. We may update, modify, or discontinue AI features at any time to improve safety, accuracy, and user experience without prior notice.
8. Consent
By interacting with AI-powered tools or content provided by Hearwell Hearing, you acknowledge and agree to the terms of this AI Disclaimer.
9. Contact Information
For questions regarding AI usage or this Disclaimer, please contact:
Hearwell Hearing
Headoffice: 202 Basement Adjoining Mann Scanning Centre, Gujral Nagar, Jalandhar, 144001, Punjab
+91 85560 86888
contact@hearwellhearing.in
